About

Frequently Asked Questions

Lextech (formerly Purcell Partners) is a leading national provider of mortgage process technology and legal services designed to meet the growing needs of Australian banks, mutual banks, credit unions and private lending businesses. With over 28 years of industry expertise, Lextech empowers lenders, borrowers, solicitors, and mortgage brokers to efficiently manage property transactions from origination to settlement.

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    Lextech (formerly Purcell Partners) are a leading provider of mortgage processing and legal settlement services designed to meet the needs of Australian lenders, banks and financial institutions. Our cloud-based centralised mortgage processing platform ensures all parties to a loan have access to the same information in relation to the property settlement resulting in less errors.

    The Lextech platform connects all parties in a property transaction, from lenders, mortgage brokers, solicitors, conveyancers and borrowers, helping streamline communication and execution. Lextech acts on behalf of one-third of lenders and platform supports the daily activity of thousands of property, financial and legal professionals. The Lextech platform enables digital signing, automated workflows, smart communication and real-time status updates to keep transactions efficient, transparent, and on track. Lextech is more than a law firm or technology provider—we are a trusted partner driving innovation and excellence across the mortgage ecosystem.

    The Lextech platform is available to all parties to a transaction associated with any current clients of Lextech, meaning that Brokers’ and Borrower’s Legal Representatives can use the system to access critical information pertaining to their mutual client’s loan.

    Data security is Lextech’s top priority. We are IEC/ISO 27001 certified, which means we meet the highest international standards for information security and risk management. All data is securely stored within Australia using Microsoft Azure’s trusted cloud infrastructure, ensuring compliance with local data sovereignty laws and providing robust protection against threats. Our commitment to security ensures that clients’ sensitive information is handled with the utmost care and confidentiality at every stage of the property transaction process.

    Multi-Factor Authentication on Lextech requires you to have Microsoft Authenticator, contact servicedesk@lex-tech.com.au if you require assistance.

    Lextech handles a wide variety of loan matters, including advances, increases, construction loans, discharges, and SMSF (Self-Managed Super Fund) loans, offering expert support across diverse loan structures. Contact us here to book a free consultation.

    LEXTECH can integrate with a multitude of Loan Origination Systems (LOS), Integrative Systems and other technology products, and are currently integrated with NIMO, Q2 and DocuSign, click here to find out more.

    Either Lenders or Solicitors will be charged on a per file basis, click here to find out more.

    Service-desk@lextech.com.au for Service Level Management. At Lextech we have a dedicated Customer Relationship Manager for all Lextech clients.

    You can be onboarded straight away! No need to create custom workflows, or spend months of your team’s time, these are already in built for you and configurable based on your preferences.

    We understand sometimes you might want a more custom experience, and our team are dedicated to getting you up and running within an agreed scope of work.

    We find that once Lextech is supplied with the lenders solicitor’s documents they can start processing matters within the week!

    When you are added to a LEXTECH matter you will receive a link which will direct you to a page to set your password. The link will expire after 24 hours, but you’ll still be able to reset your password.